Our warranty terms and conditions

ERGO-FIT

2-year warranty (see general terms an conditions)
on request - 4 years of full warranty for a surcharge
(except CARDIO LINE 400 HOME products)

The supplier shall be liable for defects of the supply, among them the lack of expressively assured properties, but excluding further claims as follows:

 

1. All those parts showing to be unserviceable or to be essentially restricted in their usability within a period of 24 months after delivery, by circumstances to be traceable prior to the transmission of risks - especially due to faulty design, bad quality of the material or faulty manufacture - shall be repaired or replaced, at the own discretion of the supplier. The supplier is liable for defects of drawings and materials delivered or selected by the seller only if they had to recognize the application of professional diligence, unless the seller has reported the detected defects to the buyer immediately.

 

2. The limitation of the purchaser's right to claim for defects shall be 24 months after transfer of the object in every and each case.

 

3. We do not assume any liability for damages resulting from the following reasons: inappropriate or improper use, faulty assembly or faulty startup carried out by the purchaser or a third party, natural wear, faulty or careless handling, inappropriate equipment or replacement materials, faulty construction works, chemical, electrochemical or electric influences, except in the event that they are due to the suppliers fault. Purchaser shall bear the expense and the risk of the delivery even if delivery freight paid has been agreed.

 

4. The supplier reserves the right of two reworks or replacements. Should these fail, reduction or conversion rights exist within the framework of legal provisions. The seller will have a period of six weeks for reworks, beginning with the notice of defect.

 

5. Improper modifications or repairs carried out by the purchaser or a third party without prior permission of the supplier will void the warranty.

 

6. If goods are exported, warranty will be restricted to the availability of loose spare parts ex factory within the warranty period. Packaging costs, freight charges and labour will be at the expense of the purchaser. In case the purchaser demands on-site repair by a technician of the factory or another service center, the purchaser will bear the travelling expenses and labour costs.

 

7. All merchandise that has not been produced by the supplier is subject to legal provisions.

 

Wear parts such as those listed below are excluded for warranty:

· Pedal straps

· Pads

· Handlebar/tube

· Saddle

· Pull rope

· Drive belt

· Chains

· Running belt

· Adjusting lever

· Pedals

· Seat and foot plates, handles

· Fuses

· Pulleys

· Rope pull sensors

· Flat belt, steel and pull ropes

 

Improper maintenance will void the warranty!

cardiowise

2-year warranty (see general terms an conditions)

 

The supplier shall be liable for defects of the supply, among them the lack of expressively assured properties, but excluding further claims as follows:

 

1. All those parts showing to be unserviceable or to be essentially restricted in their usability within a period of 24 months after delivery, by circumstances to be traceable prior to the transmission of risks - especially due to faulty design, bad quality of the material or faulty manufacture - shall be repaired or replaced, at the own discretion of the supplier. The supplier is liable for defects of drawings and materials delivered or selected by the seller only if they had to recognize the application of professional diligence, unless the seller has reported the detected defects to the buyer immediately.

 

2. The limitation of the purchaser's right to claim for defects shall be 24 months after transfer of the object in every and each case.

 

3. We do not assume any liability for damages resulting from the following reasons: inappropriate or improper use, faulty assembly or faulty startup carried out by the purchaser or a third party, natural wear, faulty or careless handling, inappropriate equipment or replacement materials, faulty construction works, chemical, electrochemical or electric influences, except in the event that they are due to the suppliers fault. Purchaser shall bear the expense and the risk of the delivery even if delivery freight paid has been agreed.

 

4. The supplier reserves the right of two reworks or replacements. Should these fail, reduction or conversion rights exist within the framework of legal provisions. The seller will have a period of six weeks for reworks, beginning with the notice of defect.

 

5. Improper modifications or repairs carried out by the purchaser or a third party without prior permission of the supplier will void the warranty.

 

6. If goods are exported, warranty will be restricted to the availability of loose spare parts ex factory within the warranty period. Packaging costs, freight charges and labour will be at the expense of the purchaser. In case the purchaser demands on-site repair by a technician of the factory or another service center, the purchaser will bear the travelling expenses and labour costs.

 

7. All merchandise that has not been produced by the supplier is subject to legal provisions.

 

Wear parts such as those listed below are excluded for warranty:

· Pedal straps

· Handlebar/tube

· Saddle

· Pull rope

· Drive belt

· Chains

· Running belt

· Adjusting lever

· Pedals

· Seat and foot plates, handles

· Fuses

· SPO2 module sensor

· Rope pull sensors

· Blood pressure module cuff

 

Improper maintenance will void the warranty!

ivo Trainer

2-year warranty (see general terms an conditions)

 

The supplier shall be liable for defects of the supply, among them the lack of expressively assured properties, but excluding further claims as follows:

 

1. All those parts showing to be unserviceable or to be essentially restricted in their usability within a period of 24 months after delivery, by circumstances to be traceable prior to the transmission of risks - especially due to faulty design, bad quality of the material or faulty manufacture - shall be repaired or replaced, at the own discretion of the supplier. The supplier is liable for defects of drawings and materials delivered or selected by the seller only if they had to recognize the application of professional diligence, unless the seller has reported the detected defects to the buyer immediately.

 

2. The limitation of the purchaser's right to claim for defects shall be 24 months after transfer of the object in every and each case.

 

3. We do not assume any liability for damages resulting from the following reasons: inappropriate or improper use, faulty assembly or faulty startup carried out by the purchaser or a third party, natural wear, faulty or careless handling, inappropriate equipment or replacement materials, faulty construction works, chemical, electrochemical or electric influences, except in the event that they are due to the suppliers fault. Purchaser shall bear the expense and the risk of the delivery even if delivery freight paid has been agreed.

 

4. The supplier reserves the right of two reworks or replacements. Should these fail, reduction or conversion rights exist within the framework of legal provisions. The seller will have a period of six weeks for reworks, beginning with the notice of defect.

 

5. Improper modifications or repairs carried out by the purchaser or a third party without prior permission of the supplier will void the warranty.

 

6. If goods are exported, warranty will be restricted to the availability of loose spare parts ex factory within the warranty period. Packaging costs, freight charges and labour will be at the expense of the purchaser. In case the purchaser demands on-site repair by a technician of the factory or another service center, the purchaser will bear the travelling expenses and labour costs.

 

7. All merchandise that has not been produced by the supplier is subject to legal provisions.

 

Wear parts such as those listed below are excluded for warranty:

· Brake pads including disc

· Handlebar/tube

· Cable

· Return spring

· Knob

· Rope guide pulley

· Formica plate

· Rotation belt and vest

 

Improper maintenance will void the warranty!